Mon to Fri, 9:00 AM to 5:00 PM
Customer guidelines
The ground rules for working with CleanFlorida, set out plainly so there are no surprises on cleaning day. Our crews work weekdays; Saturday and Sunday are not booked.
Booking and changes
Scheduling, in four lines
- Cancel or reschedule
- 48 business hours' notice
- If notice is shorter
- A 50% fee appliesThere is grace on the first occurrence.
- When we work
- Mon to Fri, 9:00 AM to 5:00 PMWe are not available after hours or on weekends.
- Contract on recurring service
- NoneWeekly, biweekly or monthly, with no long-term commitment.
The visit itself
In your home
- Products
- pH-neutral, eco-friendly, bleach-free
- What to have ready
- A vacuum, and a toilet brush for each bathroomPlease have both ready before the crew arrives.
- Pets
- No pet waste or litter boxesThose are not part of the clean.
- Breakage
- Reimbursed up to $100 per item
- After every visit
- A Quality Control Survey
- If something was missed
- 24-Hour Reclean GuaranteeTell us within 24 hours and we come back.
After the clean
Payment and tips
- How you pay
- Credit card on file or ACH
- ACH processing fee
- None
- Tipping
- Optional, 10 to 15% suggested
- Pricing
- A free quote, priced per homeSquare footage, condition and the service you pick set the price.
Not sure which clean fits your home? The deep cleaning levels and the recurring schedules are laid out on their own pages.
Questions before your first visit
Call the office on a weekday. The weekend stays yours.
The Naples office answers Monday to Friday, 9:00 AM to 5:00 PM at (239) 263-0183. You can also email info@clean-florida.com or send your home details through the quote form.